Elpha Lodge - Our Commitment to Quality Care
Providing Expert Care and Support for Over 37 Years
Elpha Lodge Residential Care Homes have been offering compassionate, high-quality care for individuals with physical disabilities and learning difficulties. We take pride in creating a supportive environment where independence and well-being are prioritized, ensuring each resident enjoys a fulfilling quality of life. Our highly competent team specialise in brain injury, autism, multiple sclerosis and Huntingdon's Disease.
00
00%
Our Values
At Elpha Lodge Residential Care Homes, we are committed to providing compassionate and personalized care that promotes independence, dignity, and well-being. We believe in fostering a warm, supportive environment where every resident is treated with respect and their unique needs are met with professionalism and care. Our values of compassion, integrity, and dedication guide us in delivering the highest standard of care, ensuring that our residents feel at home and cared for at all times.
Our Vision
Our vision at Elpha Lodge Residential Care Homes is to create a caring and supportive community where every resident can live with dignity and independence. We strive to provide a nurturing environment that promotes personal growth, well-being, and a high quality of life for all our residents.
Our Mission
Our mission at Elpha Lodge Residential Care Homes is to deliver compassionate, high-quality care that supports the unique needs of each resident. We are dedicated to enhancing the well-being, independence, and quality of life for individuals with physical disabilities and learning difficulties.
Why choose us?
Compassionate Care
Our staff pride themselves on being caring and compassionate within their day-to-day interaction with residents We understand the difficulties that our residents endure and endeavour to ensure they are treated with the sensitivity and the personalised care they deserve.
Care at Elpha Lodge is given through meaningful relationships based on empathy, respect and dignity.
Dignity and Respect
It is our policy that all staff must always treat our residents with dignity and respect. This includes staff treating them in a caring and compassionate way. Our staff understand that communication with residents using our services must be respectful. This includes using or facilitating the most suitable means of communication and respecting a residents right to engage or not to engage in communication. It also means our residents will be addressed in the way they prefer.
When providing intimate or personal care, we ensure our staff make every reasonable effort to make sure that they respect residents’ preferences about who delivers their care and treatment, such as requesting staff of a specified gender/sex We ensure our residents are never be neglected or left in undignified situations. In line with our mission and values, we only recruit are staff who will respect residents’ personal preferences, lifestyle and care choices.
Holistic Approach
In order to achieve the optimal outcome for our residents we recognise the need to address all aspects of an individual’s requirements though a holistic approach. This includes consideration of a range of our residents, physical, emotional, spiritual, social and environmental and social needs.
We pride our self on ensuring we know our individuals though thorough assessments, developing a good relationship with the residents and working collectively with visiting professionals and primary care services. We also offer a range of inhouse holistic therapies to ensure a residents can get the best out of their stay Personalised care plans are created in collaboration with the residents ensuring all staff have access to the information required to meet the individualised needs of all of our residents
Personalised Support
The care we provide is based on a full assessment of needs and the systematic and continuous planning of care for each resident. We draw on expert professional guidelines and support to ensure bespoke care to meet each individuals’ unique needs and in pursuit of the best possible care.
- The individual is fully assessed prior to admission, in relation to their needs, wants and desires and suitability to live cordially with the other residents
- All residents are Individually supported to regularly update and implement a care plan based on an initial and then continuing assessment.
- We seek advice and support from appropriate professionals to meet the health care needs of each resident
- We follow policies and procedures for the safe administration of resident’s medications., and support those who can self-administer.
- As a team ensure residents’ privacy and dignity is respected in all aspects of the delivery of health and personal care.
- Encourage individuals to maintain and improve hygiene, self-respect, and confidence.
- Support residents to achieve a home life and continue with social and spiritual activities and hobbies
- We provide 24-hour waking supervision.
- Hold group-meetings to aid the smooth running of the home, air grievances, and resolve problems.
- • Support residents who are dying, with sensitivity and respect and support their loved ones through a difficult time including following death.
Experienced Team
To provide holistic, person-centred care, the staff employed are selected for their caring qualities and unique skill sets. The essential training required to meet each role is provided to all staff to ensure all the skills necessary are carried out to the highest standard.
Staff development opportunities are supported through regular supervision and appraisals from experienced Management team
Focus on Wellbeing
The wellbeing of our residents is at the heart of what we do and work with the holistic model of care to ensure that, alongside the physical personal care we provide, the environment and access to meaningful social activities is suitably therapeutic.
Focus on Residents
Everything we do in the home is based on the needs, abilities, and aspirations of our residents. Our quality assurance systems are structured to ensure we are constantly working towards providing the best care and environment for our residents in order to support their holistic wellbeing. Services of the home remain resident needs-led.
The Environment
The physical environment of the home is designed for residents' convenience and comfort, and all residents are able to bring with them their own furniture and home comforts.
Dietary Needs
We cater for special and therapeutic diets as advised by specialist staff and as agreed in each resident's care plan. Care staff are available to provide discreet, sensitive, and individual help with eating and drinking for those needing it. Hot and cold drinks are always available.
We aim to make all the food and drink we provide attractive, appealing, and appetising, and to mark special occasions and festivals.
Transport
As part of the support available, transport will be provided to attend all medical appointments, and any outings including visiting friends and family.
Social Activities, Hobbies, and Leisure Interests
We continually strive to make it possible for our residents to live their lives as fully as possible. Upon initial admission assessment, we aim to encourage potential residents to share with us as much information as possible about their social, cultural, and leisure interests, as a basis for helping them during their period of residence in the home.
We support residents to continue to enjoy as wide a range of individual and group activities and interests as possible, both inside and outside the home, to carry on with existing hobbies, pursuits, and relationships, and to explore new avenues and experiences.
We provide organised social activities such as parties, outings, and entertainers. We hope that friendships among residents will develop and that residents will enjoy being part of a community, but there is no compulsion on a resident to join in any of the communal activities.
We have a craft coordinator to assist with the home's social programme, and there are craft and games equipment within the home.
Our Location
Elpha Lodge, South Broomhill,
Morpeth, Northumberland,
NE65 9RR, UK